Access and Response Team (ART)

The Access and Response Team (ART) are the “front door” of children’s and young peoples’ services in the council.  The ART team handle calls from the public, and will gather information about any concerns before assessing each case and determining the next appropriate steps.

ART receive the requests for children's services or assessments, for example, Early help requests, social care assessments and education, health and care plan requests for an assessment. 

When the public or professionals need to make a referral or to raise a concern about a child, the Access and Response Teams (ART) will make the first assessment of what needs to be done to keep or make the child safe.

More information on how the Access and Response Team can help you is available here

Local Offer Information

Local Offer Age Bands
0-4 (Early Years)
4-11 (Primary school)
11-16 (Secondary school)
14-18 (Transition to adults)
Needs Level
SEN Provision Type
Targeted service
Specialist service

Contact details

01454 866000 (office hours)
01454 615165 (out of hours / weekends)

Office hours are Monday to Thursday 9.00 – 5.00 and Friday 9:00-4.30